Responsible Gaming

Red Flush Casino is committed to giving players an enjoyable and entertaining playing experience, whilst recognising that gambling can cause problems and become addictive for a minority of players. To ensure that you continue to enjoy safe and manageable play we fully support Responsible Gaming.

Please click here for more information on responsible gaming and the prevention of problem gambling. http://www.responsiblegambling.org/en/index.cfm

If you want to evaluate whether or not your gambling behaviour is problematic, you can access a questionnaire by clicking here.

You will also be able to seek council, assistance and advice through this portal.

Verify Me - Identity Checks

Red Flush takes stringent steps to ensure that only people of the required age enter our online casino. Using a service called Verify Me we are able to determine the age and identity of players. This is done with an international fraud prevention service that integrates government-issued ID database checks, algorithms and web-based signatures to verify the above.

Any details that we may have to request from you are purely to verify your identity, and to determine that you are legally old enough to be playing in our casino. This is both for your protection as much as it is for ours. If you have any questions regarding the Verify Me procedures, please do not hesitate to contact us at any time.

Protection of Minors

With the Internet so readily accessible in homes around the world, responsible online gambling relies heavily on responsible parenting. In order to ensure child safety on the net, Red Flush Casino encourages its players to make use of filtering software to prevent minors from accessing inappropriate online material. Underage gambling is not only illegal, but can also result in gambling dependencies and huge gambling debts incurred by unsupervised children.

Tips for Parents:

• Do not leave your computer unattended when your casino software is running.
• Password-protect your Casino program.
• Do not allow persons under 18 to participate in any gambling activity.
• Keep your Casino account number and credit card(s) out of the reach of children.
• Do not save passwords onto your computer. Write them down or memorise them instead.
• Limit the amount of time your children spend online and make use of software to prevent your children from accessing inappropriate material.

If you share your computer with friends or family who are under the legal age to participate in our games, you can restrict their access to this site by registering with this filtering company. http://www.netnanny.com

Other Important Tips for your Own Protection

• Make sure that your decision to game is your personal choice.
• Establish limits for depositing, wagering and even losses before you commence gaming.
• Never game if:
  • You are younger than the legal gaming age
  • It interferes with your daily responsibilities
  • You are in recovery for any dependency
  • You are under the influence of alcohol or any other substance
  • Attempting to make up for prior losses
  • Your primary aim is to recoup your debt with your winnings

If you or someone you are acquainted with has a gambling problem, consider assistance from any one of these reputable organizations:

• Gamblers Anonymous: http://www.gamblersanonymous.org
• National Council on Problem Gambling Helpline: 1-800-522-4700
• GamCare (UK Based) Helpline: 0845-6000-13

Self Exclusion

Another option that allows you to stay in control of your gambling is to self-exclude yourself. This is a simple process that can be carried out by contacting our support desk and stating how long you would like to be excluded from the Casino. Please note that the minimum time period for self exclusion is 7 days. Click here to email support.

Deposit Limit

You can also place a limit on your deposits by contacting our support team. The decrease of deposit limits is available per day, per week or per month, and will be dealt with as soon as possible after your request is made. You may also choose to increase a previously decreased deposit limit, but should note that this process will take 48 hours.